Responsible gambling at Riderbet Casino
At Riderbet Casino your play is meant to stay within the budget you have set yourself, which is why four tools are offered, each requested through our support team and confirmed in writing: a deposit limit, a time limit, a self-exclusion and a permanent closure. Our confirmation is kept by you, because the date on it is the date on which the measure starts.
Our tools
| Tool | What is done | How it is requested |
|---|---|---|
| Deposit limit | deposits above your amount per day, week or month are refused | write to support with the amount and period |
| Time limit | your play is stopped after the hours you set | write to support with the hours |
| Self-exclusion | your account is closed for the term you choose and marketing is stopped | write to support with the term |
| Account closure | your account is closed permanently and your balance is paid after verification | write to support |
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A lower limit is applied as soon as it has been confirmed, a higher limit is applied after a waiting period, and a self-exclusion is never lifted before its term has ended. Should a new account be opened during an exclusion, it is closed under our one-account rule.
Signs to watch for
- Set a deposit limit if you deposit to win back a loss rather than to play.
- Set a time limit if your sessions run longer than you planned.
- Take a break if money set aside for bills has been deposited.
- Talk to someone if your play is hidden from family or friends.
- Consider a self-exclusion if a decision to stop has not been kept.
When one of these applies, a deposit limit is set the same day, and when two or more apply, a self-exclusion is considered after a self-test from an independent organisation has been taken. Only adults of legal age are welcomed by us.
Independent help
A self-test and confidential advice are offered by BeGambleAware, a free helpline and an online chat are run by GamCare, and meetings in person and online are held by Gamblers Anonymous. None of them requires an account with us, and all of them are best contacted before a problem has become urgent.
Frequently asked questions
How do I set a deposit limit at Riderbet Casino?
The amount and the period are sent to our support team, after which the limit is confirmed in writing and deposits above it are refused.
Can I lift a self-exclusion early?
No, it runs for the term you chose, and any new account opened meanwhile is closed.
Do you pay my balance when I close my account?
Yes, your balance is paid after the usual verification.
Where can I get free advice?
BeGambleAware, GamCare and Gamblers Anonymous.